This write-up made me laugh, so true in this day and age...
"A memo went out to one of our clients last week that read more like a text message than a professional letter. You know what it looked like: Every third word was abbreviated, as though it was written on the run, from a cellphone. I was appalled, and could only imagine what the client must think: If we are writing to them in such a casual way, what else is being executed casually?" Read on...
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